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3D Secure Transactions


3D Secure is a new method of security mandated by the Visa and Mastercard Associations and managed by South African banks to enhance security of online transactions. 3D Secure provides an extra layer of security by requiring that the cardholder submits a second level of authentication when shopping online. Mastercard’s product is called “SecureCode” and Visa’s product is called “Verified by Visa”.

 View the information for your respective bank below:

Already registered for 3D Secure?

Excellent! If you have already registered or activated your card for 3D Secure with FNB, then proceed to checkout and follow the prompts. A One Time Pin (OTP) will be sent to you via SMS or email. Enter this OTP on the checkout screen, and click “Submit” to process your transaction.

 

No, I have not registered or activated my card!

If you're an FNB customer and you know that your card has not yet been activated for 3D Secure, simply do the following:

• Login to your FNB online banking profile

• Select the “My Bank Accounts” tab

• Then select the “My Cards” tab

• Click on the “Activate Now” link in the “Online Secure” column

• You will be sent an OTP via SMS or email

• Enter this in the OTP field and Submit

• Once done, your card will be activated for 3D Secure

Still having issues? Please visit FNB online or call them on (011) 369-2999

 

Standard Bank cardholders no longer need to register/activate 3D Secure. Just proceed to checkout and follow the prompts. A One Time Pin (OTP) will be sent to you via SMS or email. Enter this OTP on the checkout screen, and click “Submit” to process your transaction.

Still having issues? Please visit Standard Bank online or call them on (0861) 201-311

 

Absa cardholders no longer need to register/activate 3D Secure. Just proceed to checkout and follow the prompts. A One Time Pin (OTP) will be sent to you via SMS or email. Enter this OTP on the checkout screen, and click “Submit” to process your transaction.

Still having issues? Please visit Absa online or call them on (011) 354-4058

 
 
Nedbank cardholders no longer need to register/activate 3D Secure. Just proceed to checkout and follow the prompts. You will see a screen requesting you to confirm your cellphone number so that a Nedbank Approve-it™message can be sent to you. As soon as you receive this SMS, you can authorize the transaction by pressing one of the following options on your cellphone:

•  1 to accept the transaction and proceed with payment
•  9 to reject the transaction and cancel the payment

Still having issues? Please visit Nedbank online or call them on (011) 710-4332

 
 
If you are an Investec cardholder, please use your credit card pin when prompted to submit the One Time Pin (OTP) in the checkout and click “Submit” to process your transaction.

Still having issues? Please call Investec on (011) 286-9663

 

 

Already registered for 3D Secure?

Excellent! If you have already registered or activated your card for 3D Secure with Capitec then proceed to checkout and follow the prompts. You will need to enter your memorized SecureCode password on the checkout screen, and click “Submit” to process your transaction.

 

No, I have not registered or activated my card!

If you're a Capitec customer and you know that your card has not yet been activated for 3D Secure, please click here